Terms and Conditions – Website Trading

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

  1. “Client”, “You”, “Your” and “Buyer” refers to you, the person accessing this website and accepting the Company’s terms and conditions.
  2. “The Company”, “Ourselves”, “We”, “Us” and “Seller”, refers to Express Liquid Screeds Limited.
  3. “Party”, “Parties”, or “Us”, refers to both the Client and Express Liquid Screeds Limited, or either the Client or Express Liquid Screeds Limited.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company, on a need to know basis, only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for un-authorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.


We adhere to the principals of the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of our associated services and products.

Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.


The price of the goods shall be the price given on the date you place your order and will be confirmed on your invoice. The price of the goods will include VAT at the prevailing rate. Delivery charges may be applicable to your order. Ask for details. Prices correct at time of print. Errors and omissions excepted.


All major Debit Cards, PayPal or BACS Transfer are all acceptable methods of payment. We do not accept credit card payments. All goods remain the property of the Company until paid for in full.

We accept the following cards through Worldpay: Visa Debit, MasterCard Debit, Visa Electron, Maestro and JCB (please note, fees apply for all credit card transactions).


We only accept the following currencies: Pounds Sterling (GBP)

Cancellation & Refunds Policy

Once an order for a product has been accepted it can only be cancelled in the seller’s absolute discretion and subject to such terms as the seller shall impose.

You will be entitled to cancel an order and receive a refund with us in the following circumstances:

If you are unhappy with the goods, for whatever reason, and notify us before the expiry of 14 days from the date of purchase.

Except when goods are faulty, all goods must be returned, carriage-paid, unused and in their original packaging.

A refund will be reimbursed to you within 28 days from the day after the day on which the cancellation was made. This is subject to us being given reasonable opportunity to inspect and confirm the goods are in acceptable condition for return.

This right of cancellation does not apply to special orders where goods are specifically made to your specification or personalised at your request.

We cannot refund goods that have been damaged while in your possession.


No product delivered to the buyer, which is in accordance with the contract, will be accepted for return without the seller’s prior written approval on terms to be determined at the seller’s discretion.

The Buyer must return products, carriage-paid, to the seller in their original shipping carton and undamaged within 14 days from the date of purchase in order to receive a full refund.

Returns outside of the 14 day period will be eligible for an exchange or credit up to a maximum of 28 days from date of purchase.

Certain items that are returned will be subject to a restocking fee. Please contact us for details.


Normally up to 72 hours subject to road and weather conditions, excludes weekends and Bank Holidays.

All delivery dates are estimated only and the time of delivery shall not under any circumstances be of the essence in the Contract. In no circumstances shall the Seller be liable to compensate the Buyer or any other party in damages or otherwise for non delivery or late delivery of the goods or any part or portion of the goods for whatever reason or for any consequential or other loss arising there from nor shall the Buyer’s liability to the Seller be diminished or extinguished by reason of such non delivery or late delivery.

The Buyer must provide a full and valid delivery address with suitable access for the courier.

The Buyer shall be responsible for ensuring that they has sufficient particulars of the site and the point of unloading to which the goods are to be delivered.

Delivery will be deemed to have been at the time of arrival at the Destination or if the courier is unable to deliver because of inadequate instructions or the Buyer wrongly fails to take delivery of the goods at the time when the courier has tendered delivery of the goods.

Deliveries are expected to arrive between the hours of 9.00am and 7.00pm on the day of delivery to the address requested (Unless alternative arrangements have been agreed), unless you opt for a premium delivery option: Pre 9am delivery, Pre noon delivery options available. In the event you (or your representative) are not there to receive the goods, there may be a re-delivery charge by the transport company; this will be passed on to you. Most deliveries will require a signature. Smaller parcels may be sent by Royal Mail and will not require a signature.

The Seller shall be entitled to deliver the goods in one or more consignments.

All claims for shortages, discrepancies or non-deliveries must be reported within 7 days of delivery.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.


Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

This company is registered in England and Wales, Number 08421476, Registered office 6 Acre Close, Rustington. West Sussex. BN16 3PG.

The company trading address is 6 Acre Close, Rustington. West Sussex. BN16 3PG.

VAT Registration Number 172 9532 89.


Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.


The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and the Company. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© Express Liquid Screeds Limited 2015 All Rights Reserved.